Frequently asked questions

Choose a service and Home or Salon, verify your U.S. ZIP, then choose a time to search availability.

Availability varies by area and service. Join the service-area waitlist when offered. Joining does not guarantee an appointment.

There is no charge when requesting. Professional acceptance confirms the appointment and makes the 20% deposit payable in your account. The balance is payable after completion.

Business and service details are reviewed before approval. Regulated services require the appropriate state licence. Approval does not guarantee availability at every time.

Review booking status and available actions in your account and the cancellation policy, or contact Support. The original appointment remains active until a change or cancellation is approved.

A parent or legal guardian requests the child’s service, communicates with the professional and checks age suitability and attendance requirements. Do not create an account in a child’s name below the selected country’s minimum account age.

Choose your business account type and complete business, licensing, service and coverage details. Applications are reviewed before approval.

See Pricing and the founding offer terms for commission, eligibility and separate processing fees.