Professional Participation Terms

Founding offer

Eligibility

The first 100 professionals or salons approved in each country after accepting the offer terms. Each country has a separate limit.

Start

From the first completed booking through SaRose, not registration or approval. In Saudi Arabia, internal appointments and provisional requests do not start the period; only the first completed platform booking after activation does.

Duration

90 days without subscription or platform commission. Eligible Saudi professionals retain their offer until confirmed booking and online payments are enabled.

After the offer

A 10% commission on the service portion of completed visits, with no platform commission on tips. No monthly subscription during or after the offer. Processing fees and taxes are separate.

The offer may close to new professionals without shortening a period already granted. Confirmed booking and online payments are not currently enabled in Saudi Arabia.

Independent business

Professional registration is free. There is no monthly subscription. Eligible founding professionals have 90 days without platform commission from their first completed SaRose booking, then 10% on completed services. Professionals participate as independent businesses and control whether to accept a request, their services, prices, availability, home-visit travel fee and permitted service area, subject to platform standards and applicable law.

Credentials

Professionals must provide accurate, current licensing and identity information and notify SaRose before any submitted credential expires or changes.

Payments

Professionals must complete Stripe-hosted identity and bank verification before accepting paid bookings. A booking request does not charge the client. After the professional accepts, SaRose collects a 20% deposit through Stripe Checkout. The final balance and any optional tip are paid after the service is marked completed. Subject to the founding offer, SaRose deducts a 10% platform fee from the service portion of each payment; no SaRose platform fee is deducted from the optional tip. The professional's share is routed to the connected Stripe account after a successful payment, and arrival in the professional's bank follows the payout schedule shown by Stripe. Stripe processing fees, reserves, bank delays, refunds, reversals and disputes may affect the amount or timing of a payout.

Conduct

Professionals must provide only approved services, protect client information, follow safety and sanitation requirements and avoid off-platform conduct that compromises a booking.

Account closure

An independent professional or salon owner may permanently delete the account from the Account dashboard after mobile verification. Active bookings, outstanding balances, pending refunds and disputes must be resolved first. Deletion removes the profile, team, services, schedule, portfolio and private verification documents. A manager or staff member may leave a salon team and delete the team account without changing the salon's bookings or business data. Historical booking, payment and payout records may be retained with the professional identity anonymized where practical for accounting, tax, safety, dispute and legal purposes.

Final agreement

Activation may require a separately signed Independent Contractor or Marketplace Provider Agreement reviewed for the professional's operating state.