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SaRose Beauty · Safety

Safety at SaRose

Practical steps to protect your privacy and safety when working with clients and professionals.

Last updated: November 7, 2026

Immediate danger or a medical emergency?

In the United States, call 911.

SaRose Support is not an emergency service. Reports are not monitored for immediate response.

For a platform concern or concerning behaviour:

Report a safety issue

For clients

Before a visit

  • Review the professional’s profile, service, price, visit type and location before agreeing.
  • For a home visit, share the appointment details with a trusted contact. For a salon visit, check its address.
  • Tell the professional about known allergies or previous product reactions before the service starts.

During a visit

  • Check that tools and the work area are clean. Ask about products and steps before they are used.
  • Stay within the agreed service and boundaries. Either party may stop the visit if they feel unsafe.
  • Photos or publication require your explicit consent; consent to a service is not consent to photography.

After a visit

  • Report inappropriate conduct or a safety issue using the report button. Include the request reference if available.
  • Describe what happened without sending verification codes, identity documents or your exact address in the report.

For professionals

  • Keep required licenses current. Only offer services within your authorization and skills.
  • Clean tools and follow sanitation requirements, product safety instructions and local rules.
  • Explain the service and products, and ask about known allergies before starting. Stop if a safety concern arises.
  • Obtain explicit consent before photography and separate consent before publication. Respect a client’s refusal.

Conduct and privacy for everyone

  • Respect personal boundaries. Harassment, threats and discrimination are unacceptable.
  • Do not share a client’s or professional’s details, address or photos without a lawful basis and consent where required.
  • Keep request communication inside SaRose when the conversation tool is shown. Never share login or verification codes.

We’re here to help

Contact Support with questions or platform reports. Do not wait for a support reply in immediate danger.

Contact Support

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