SaRose Beauty · Safety

Safety at SaRose

Practical steps to protect your privacy and safety when working with clients and professionals.

Last updated: November 7, 2026

Saudi requests are currently provisional; they do not confirm a booking or payment obligation. These guidelines do not activate service delivery.

For a platform concern or concerning behaviour:

For clients

Review the professional’s profile, service, price, visit type and location before agreeing.
For a home visit, share the appointment details with a trusted contact. For a salon visit, check its address.
Tell the professional about known allergies or previous product reactions before the service starts.

Check that tools and the work area are clean. Ask about products and steps before they are used.
Stay within the agreed service and boundaries. Either party may stop the visit if they feel unsafe.
Photos or publication require your explicit consent; consent to a service is not consent to photography.

Report inappropriate conduct or a safety issue using the report button. Include the request reference if available.
Describe what happened without sending verification codes, identity documents or your exact address in the report.

Keep required licenses current. Only offer services within your authorization and skills.
Clean tools and follow sanitation requirements, product safety instructions and local rules.
Explain the service and products, and ask about known allergies before starting. Stop if a safety concern arises.
Obtain explicit consent before photography and separate consent before publication. Respect a client’s refusal.

Respect personal boundaries. Harassment, threats and discrimination are unacceptable.
Do not share a client’s or professional’s details, address or photos without a lawful basis and consent where required.
Open the request conversation from Messages in your account. Only predefined questions and replies may be sent while the provisional request is active; after it closes, the conversation is read-only. Never share login or verification codes.