Market: United States
Terms of Use and Booking
Last updated: November 7, 2026
1. Scope and operator
These terms apply to using SaRose, with registration, requests and payments differing by market. The U.S. provisions in the final section apply to that market and do not enable Saudi bookings or payments.
United States operator: SaRose Beauty LLC, Wyoming. Company, payment and dispute details are in the U.S. section below.
2. Platform role
SaRose Beauty is a marketplace that helps clients request at-home or salon appointments from independent beauty and wellness professionals. SaRose is not the provider of the booked beauty service.
Each professional or salon decides whether to accept a request and is responsible for the service, licensing, sanitation, listed location and applicable facility rules.
3. Eligibility and accounts
- Saudi Arabia: all accounts are for adults age 18 or older.
- United States: clients age 16 or older; clients age 16–17 need parental or legal guardian permission and supervision where permitted by law. Professionals, salon owners and team members must be 18 or older.
- Provide accurate information, protect account access, keep your mobile number current, and have legal capacity to agree to these terms. Professionals remain responsible for current credentials.
4. Saudi registration
- Saudi accounts require mobile verification by SMS.
- Professional and salon applications require review and may require additional documents; phone verification is not professional approval.
- Accurate information is required; registration does not guarantee approval or a launch date.
5. Saudi provisional requests
- A provisional appointment request may be sent to an approved provider; sending or provisionally accepting it does not confirm an appointment or create a payment obligation.
- Requests expire within 24 hours or at the requested time, whichever is sooner.
- Confirmed booking, online payments and service delivery through the Saudi booking flow are not currently enabled.
6. Founding offer
Founding offer
- Eligibility
- The first 100 professionals or salons approved in each country after accepting the offer terms. Each country has a separate limit.
- Start
- From the first completed booking through SaRose, not registration or approval. In Saudi Arabia, internal appointments and provisional requests do not start the period; only the first completed platform booking after activation does.
- Duration
- 90 days without subscription or platform commission. Eligible Saudi professionals retain their offer until confirmed booking and online payments are enabled.
- After the offer
- A 10% commission on the service portion of completed visits, with no platform commission on tips. No monthly subscription during or after the offer. Processing fees and taxes are separate.
The offer may close to new professionals without shortening a period already granted. Confirmed booking and online payments are not currently enabled in Saudi Arabia.
7. Acceptable use
Users may not submit false credentials, impersonate another person, harass others, misuse safety tools or use the service for unlawful activity.
Do not redirect SaRose requests or bookings off-platform to avoid its commission, or publish external contact or payment details in public profiles or request notes.
8. Cancellation and account action
In Saudi Arabia, follow provisional request status in your account and use the cancellation action when available, or contact Support for help. U.S. booking-deposit rules do not apply to Saudi provisional requests.
SaRose may restrict or suspend access when reasonably necessary to investigate fraud, unsafe conduct, invalid credentials, misuse of the service or violations of these terms.
9. Support and disputes
Report service concerns promptly through Support. To the extent permitted by law, the service does not guarantee acceptance of every request or uninterrupted availability. These terms do not limit mandatory rights or remedies that cannot legally be waived.
For Saudi users, these Terms are governed by the laws of the Kingdom of Saudi Arabia, and disputes are subject to the competent Saudi courts. This clause does not limit mandatory consumer rights that cannot be excluded under applicable law.
In the United States, call 911. SaRose is not an emergency-response service.
Official emergency-number source10. United States provisions
United States operator
The SaRose Beauty platform in the United States is operated by SaRose Beauty LLC, a Wyoming limited liability company. Legal correspondence address: 30 N Gould St, Ste N, Sheridan, WY 82801.
United States eligibility
Clients must be at least 16 years old. A client who is 16 or 17 may use SaRose only with permission and supervision from a parent or legal guardian and where permitted by applicable law.
Independent professionals, salon owners and salon team members must be at least 18 years old and legally able to agree to these terms. Users must provide accurate information, protect access to their account and keep their mobile number current.
Professional access is subject to review of submitted identity and professional-license details, but professionals remain responsible for keeping credentials current.
Bookings and payments in the United States
A booking request is not final until the professional confirms it. Submitting the request does not charge the client.
After confirmation, the client pays the displayed booking deposit through Stripe Checkout. After the service is marked completed, the remaining balance is due and the client may add an optional tip.
The confirmed service price, travel fee, deposit, remaining balance, tip and any approved refund are shown in the client account before each payment.
Stripe processes client payments and professional payout verification. SaRose does not store full card or bank-account numbers. With eligible founders exempt during their offer period, SaRose deducts a 10% platform commission from the service portion of each connected-account transfer, for both new and returning clients. No SaRose platform commission is deducted from an optional tip. Current platform fees and any promotional offer are listed on the SaRose Business Pricing page; any change to fees is shown before it applies to you. Stripe processing fees, payout timing, bank delays, disputes and verification requirements also apply. A payment is complete only after SaRose receives Stripe's verified confirmation.
U.S. booking changes and cancellations
Booking changes and cancellations follow the posted U.S. Cancellation Policy. U.S. Cancellation Policy.
U.S. governing law and disputes only
For U.S. users, these Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules.
For users in the United States only, disputes arising from these Terms must be brought before the competent state courts in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming where it has jurisdiction, except where mandatory law gives the user the right to bring a claim in another court. This clause does not apply to users in Saudi Arabia.
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